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Privacy policy

Privacy Policy

Last updated: October 12, 2026

From Your Mom is operated by Studio Mom LLC (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and disclose personal information when you visit www.fromyourmom.com, make a purchase, subscribe to our emails, or contact us.

1. Personal Information We Collect

Depending on how you interact with us, we collect the following categories of information:

  • Contact details: Your name, email address, telephone number, billing address, and shipping address.

  • Order information: Products purchased, selected options, purchase history, payment status, and delivery information.

  • Payment information: Information needed to process your purchase, handled by Shopify and our payment providers. We do not receive or store your full payment card number.

  • Account information: Information associated with your customer account, if you create or use one.

  • Customer service information: Messages, photos, and other information you provide when requesting assistance.

  • Marketing preferences: Your email subscription status and communication preferences.

  • Device and usage information: Your IP address, browser, device information, interactions with our website, and information collected through cookies or similar technologies.

If you purchase a gift for someone else, we also receive the recipient information you provide to fulfill the order.

We collect information directly from you, automatically through our website, and from providers that support payments, fulfillment, analytics, and marketing.

2. How We Use Your Information

We use personal information to:

  • Process payments and fulfill, ship, and manage orders.

  • Provide order confirmations, shipping updates, and other transactional communications.

  • Manage customer accounts and provide customer support.

  • Review product issues and process approved replacements or refunds.

  • Send marketing emails through Shopify Email, subject to applicable consent requirements.

  • Understand website usage and improve our products, services, and shopping experience.

  • Measure marketing performance and support relevant advertising, subject to applicable privacy choices.

  • Detect fraud, protect our website, and maintain security.

  • Meet legal, accounting, and tax obligations and resolve disputes.

3. How We Share Your Information

We disclose personal information where needed for the purposes described in this policy, including to:

  • Shopify: To host and operate our online store and provide related commerce services.

  • Payment providers: To process payments and help prevent fraud.

  • Production and fulfillment partners: Including print-on-demand providers such as Printful and other partners responsible for producing and dispatching your items.

  • Shipping carriers: To deliver orders and investigate delivery issues.

  • Email service providers: Including Shopify Email, to send transactional and marketing communications.

  • Analytics and advertising partners: Including Pinterest, to measure interactions and marketing performance and support advertising, subject to applicable consent and opt-out choices.

  • Professional advisers and authorities: Where necessary to comply with legal obligations, protect our rights, or respond to lawful requests.

We may also disclose information in connection with a merger, acquisition, or other business transfer, or at your direction.

4. Shopify

Our store is hosted on Shopify. Shopify processes personal information to provide and improve the services that support our store.

Depending on the Shopify services enabled, Shopify may also process information about your interactions with our store alongside information from interactions with other merchants to provide enhanced services.

For more information about Shopify’s processing and the privacy choices available through Shopify, visit Shopify’s Consumer Privacy Policy.

5. Cookies, Analytics, and Advertising

We and our service providers use cookies, pixels, and similar technologies to operate our website, remember preferences, understand usage, and measure marketing performance.

Some technologies are necessary for functions such as the shopping cart and checkout. Others support analytics, personalization, or advertising.

Where required by applicable law, we request consent before using nonessential tracking technologies. Where available, you can manage your choices through our cookie banner or privacy preference controls.

You can also manage cookies through your browser settings. Blocking some cookies may affect website functionality. Cookie choices generally apply to the browser and device where you make them.

We do not sell customer mailing lists for money. However, certain disclosures to advertising partners may be considered a “sale,” “sharing,” or processing for targeted advertising under applicable US privacy laws.

Where applicable, you can opt out through the data sharing opt-out page available on our website or contact us using the details below. Where required by law, we honor recognized opt-out preference signals, including Global Privacy Control.

6. Email Communications

If you subscribe to our mailing list, we use Shopify Email to send product news, offers, and other marketing communications.

You can unsubscribe at any time using the link in a marketing email or by contacting us at hello@fromyourmom.com.

Unsubscribing from marketing does not stop necessary communications about your orders, payments, deliveries, or customer service requests.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy.

Retention periods depend on factors such as whether you have an account, whether information is needed to fulfill an order or resolve an issue, and applicable legal, tax, accounting, or recordkeeping requirements.

We may retain certain information after a deletion request where permitted or required by law.

8. Security

We use reasonable technical and organizational measures designed to protect personal information.

However, no method of internet transmission or electronic storage is completely secure. Please avoid sending payment card details or other sensitive information by email.

9. International Processing

Shopify and our other service providers may store or process personal information in the United States and other countries.

Privacy laws in those countries may differ from those where you live. Where applicable law requires safeguards for international transfers, we use the required transfer mechanisms or other lawful safeguards.

10. Your Privacy Rights

Depending on where you live and which laws apply, you may have the right to:

  • Request access to personal information we hold about you.

  • Correct inaccurate personal information.

  • Request deletion of personal information.

  • Obtain a portable copy of certain personal information.

  • Withdraw consent where processing is based on consent.

  • Object to or request restrictions on certain processing.

  • Opt out of the sale or sharing of personal information or targeted advertising.

  • Appeal a decision about a privacy request, where applicable.

  • Lodge a complaint with the relevant privacy regulator.

To submit a request, email hello@fromyourmom.com.

We may need to verify your identity before responding. An authorized agent may submit a request on your behalf where permitted by law, subject to verification of their authority.

We will respond within the timeframe required by applicable law. Some requests may be subject to legal exceptions. We will not discriminate against you for exercising applicable privacy rights.

11. Children’s Privacy

Our website is intended for adults shopping for gifts and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

We do not knowingly sell or share personal information about individuals under 16 for targeted advertising.

12. Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies.

Please review those policies before providing personal information to them.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements.

We will publish the updated version on this page and revise the “Last updated” date. Where required by law, we will provide additional notice.

14. Contact Us

For questions about this policy or to exercise your privacy rights, contact:

Studio Mom LLC
Operating as From Your Mom

Email: hello@fromyourmom.com

Mailing address:
30 North Gould Street
Sheridan, WY 82801
United States

This is our correspondence address. Please do not send product returns to this address without receiving return instructions from us.